Our plants take about 15 days to germinate and grow visibly. If, after this period, no hole or only 1 hole has sprouted, the Growth Guarantee applies.
The Guarantee what 🧐 ?
If, after 15 days, your plant has not germinated, we will refund you 100% via a promo code to be used on your next order. The code provided by our after-sales service is valid for 1 year.
The Grow Guarantee applies to all plant pods up to one year from the date of order.
Do not hesitate to write to us via our contact form, and fill in the form with the requested information (photos of the plant(s), name of the varieties, approximate start date and contact details), so that we can help you.