In order to avoid harming the plants and for everything to go smoothly, the light is dimmed at the beginning of the cycle for about 30 minutes.
If you observe a decrease in intensity in the middle of the cycle, you should check that it is not simply due to an electrical cut or a loose connection.
If despite your check ups, it happens again, do not hesitate to write to us via our contact form and fill in the form with the requested information, so that we can help you! 💌
Explain to us the problem and indicate the model of your light (a simple photo will help us), a photo of the written side of your charger and the LED lights on your light, and finally your postal address.
As a reminder, our lights and their power supplies are guaranteed for 2 years from the date of purchase.